Terms & Conditions

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1. Introduction

Welcome to M&M Online Shop. By purchasing or using our products, you agree to comply with the following terms and conditions.

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2. Eligibility & Use

• You must be 15 years or older to make a purchase.

• Customers agree to provide accurate and complete information during registration and checkout.

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3. Products & Orders

• Product descriptions are provided clearly, but minor variations (in color, packaging, or appearance) may occur.

• Orders are considered accepted only after confirmation via email or SMS.

• M&M Online Shop reserves the right to cancel orders due to pricing errors, technical issues, or stock unavailability.

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4. Pricing & Payment

• All prices are listed in Jordanian Dinar (JOD).

• Accepted payment methods: Cash on Delivery. (Card payments coming soon.)

• For prepaid orders, payment must be completed before delivery.

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5. Shipping & Delivery

• Estimated delivery time: 2–5 working days within Jordan.

• Delays may occur due to logistics, holidays, or unforeseen circumstances.

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6. Returns & Refunds

• For hygiene reasons, cosmetics cannot be returned once opened.

• Returns are accepted only if the product is sealed, damaged upon arrival, or incorrect.

• Customers must notify us within 24 hours of receiving the product to request a return or replacement.

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7. Intellectual Property

• All logos, content, and images on this website belong to M&M Online Shop.

• Unauthorized copying, reproduction, or redistribution is strictly prohibited.

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8. Limitation of Liability

• M&M Online Shop is not responsible for allergic reactions; customers should review ingredients before purchase.

• The company is not liable for delays or issues beyond its control.